ARCHIVED: Why does my AV Macintosh crash when I select "About This Macintosh..." or "About This Computer..." from the Apple menu?

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There is an incompatibility between AV Macintosh and BeHierarchic, the Control Panel device which produces the nice multi-level Apple menu. Every item in the Apple menu is speakable, and the hierarchical structure produced by BeHierarchic apparently confuses speech recognition, resulting in a system crash. To remedy this problem, from the Control Panels folder, remove your current version of BeHierarchic and install the latest version (which does not have this problem).

This is document aclh in the Knowledge Base.
Last modified on 2018-01-18 09:29:04.