ARCHIVED: How can I forward my mail to an address outside of IU?
To forward your mail to an account outside of Indiana University, you
can change your preferred address to that outside account. This will
ensure that any mail addressed simply to your
username@indiana.edu
or
username@iupui.edu
address will be sent to
the account where you're reading mail.
Here's a brief synopsis of what you need to do (more detailed instructions are provided below):
- Select the one outside account where you'll read mail. This will be your preferred address. Make sure that there is no forward set on that account.
- Use the Account Management Service (AMS) to notify the
IU mail servers that any mail addressed to
username@indiana.edu
orusername@iupui.edu
(whereusername
is your username) should be delivered to your preferred address. Forward all of your IU accounts, including the IU account that was your preferred address, to
username@indiana.edu
orusername@iupui.edu
(whereusername
is your username).Note: If you have an Exchange account, it should be forwarded to
username@mail-relay.indiana.edu
orusername@exchange.iupui.edu
.
Warning: The changes you make using the
UITS AMS may not take effect until noon the following day.
Until these changes are made, mail sent to you at
username@indiana.edu
or
username@iupui.edu
(where
username
is your username) will continue to go to your
previous preferred address. To avoid creating a mail loop, you should
take one of the following measures:
- Leave your previously preferred address unforwarded until the next day.
- Forward your previously preferred address to your new preferred
address instead of
@indiana.edu
or@iupui.edu
, and then revise its forwarding to@indiana.edu
or@iupui.edu
the next day.
A more detailed explanation of these three steps follows:
Unforward mail at your preferred address
Log into the system you wish to use as your preferred address to ensure that mail is not forwarded from there to other email systems, as follows:
- If your preferred account is on a Unix system, at the
Unix prompt, enter:
mv -f ~/.forward ~/.forward-old
This will remove a.forward
file, if it exists. This command will work on most Unix systems. - If your preferred account is on the Shakespeare or
Jewel systems, at the Main Menu in Pine, press
!
(the exclamation point) to exit to the Unix prompt. At the prompt, enter:forward off
- In Microsoft Outlook or Exchange, select Forward your IU email to another address using Microsoft Outlook or Outlook on the web , then . If you wish to receive mail on your Exchange account, make sure the box is not checked. For more information on forwarding your Microsoft Exchange mail, see the Knowledge Base document
- For other mail systems, such as web-based or LAN-based packages, consult your documentation or technical support for instructions on how to stop forwarding your mail.
Use the UITS Account Management Service to select your preferred address
Use the AMS via the web to direct where mail goes if it is
addressed to username@indiana.edu
or
username@iupui.edu
. Visit:
https://itaccounts.iu.edu/
Note: You must use a web browser capable of making a secure connection (one that supports SSL [Secure Socket Layer]), such as Netscape Navigator 1.2 or higher, or Internet Explorer.
Select your status, click the radio button next to Network ID username and password, and click . On the page that appears, your email address and your current delivery information will be displayed. Click the radio button next to , and enter the address of the account outside IU to which you'd like your IU mail forwarded. Click .
, and click . Log in with yourNote: When you change your preferred address with the AMS, the change does not take effect until noon the next day, when the database is updated.
Forward mail on non-preferred accounts (and the IU account which
was your preferred account) to @indiana.edu
or
@iupui.edu
Here's how to forward mail from each major UITS mail system:
- To forward mail from a Unix computer (e.g., Nations, Ships, da Vinci), see the Knowledge Base document ARCHIVED: How do I forward my mail from a Unix account?
- To forward mail from your Shakespeare systems account to another host, see the Knowledge Base document ARCHIVED: From the Shakespeare or Jewel systems, how do I forward my mail to a different email system? For the Jewel systems, see the Knowledge Base document ARCHIVED: Forward your IU email
- To forward your Microsoft Exchange mail, see the Knowledge Base document Forward your IU email to another address using Microsoft Outlook or Outlook on the web
You should test that your email is being properly forwarded by sending test messages to the appropriate address below:
At IUB:
username@node.ucs.indiana.edu
At IUPUI:
username@node.iupui.edu
Replace username
with your username, and
node
with each computer where you have an account, and
where email could possibly be delivered. At IUB, these accounts are
Exchange, Iago, Kate, Lear,
and Ariel. At IUPUI they are Jade,
Pearl, and Exchange.
Your preferred address account must not forward mail. If it does, you
may create an endless loop and lose mail messages. As a precaution,
you should log into all of your other accounts and verify that they
all have the mail forwarded to
username@indiana.edu
or
username@iupui.edu
(where
username
is your username).
The best way to verify that your mail forwarding is working correctly is to send yourself test messages to and from each of your accounts.
This is document adzy in the Knowledge Base.
Last modified on 2018-01-18 12:27:25.