If I'm moving to a different IU campus, how can I create a new email address?

If you are transferring to a new Indiana University campus or are affiliated with more than one campus, you can use the Account Management Service (AMS) to create a new email account to reflect this change:

1. Go to the IU Account Management web page at: https://itaccounts.iu.edu/
2. Click Manage my IU computing accounts.
   
   
3. Enter your Network ID, and then click Continue.
   
   
4. Click manage your email; on the following page, click create new email address.
   
   
5. The AMS will display all additional IU email addresses for which you are eligible; select your chosen address from the list.

   Note: If you are not eligible for another IU address, none will be displayed. If you feel this is in error, contact the Office of the Registrar (for students) or the Office of Human Resources (for faculty and staff) on your new campus; see How do I contact the Office of the Registrar at each IU campus? and How do I contact the human resources office at each IU campus?

6. Click Create new email address. On the page that appears, your email address and your current delivery information will be displayed; you will need to set your preferred address and email forwarding to complete the process.
   
   
7. Next to "Set primary e-mail address to:", from the drop-down menu, select a primary address. You may have only one primary email address to select. If you are or have been affiliated with more than one IU campus, you may have more than one primary email address (e.g.,  username@indiana.edu ,  username@iupui.edu ).

   Note: Your primary email address will be displayed in the IU Address Book.

8. Under "Forward your IU e-mail:", select the appropriate option below for each email address listed:
   
   
   • If you want to select a different IU account for your preferred address, choose Set the delivery for this address to user's UITS mail account on: , and then from the drop-down menu, select the appropriate account (e.g., Exchange, Cyrus, Imail, or Umail).
     
     
   • If you want to use an email address outside of IU for your preferred address, choose Set the delivery for this address to: , and then enter the address to which you'd like your IU email forwarded.

     Important: Indiana University provides students, faculty, and staff with IU email addresses, which most academic and administrative offices use to send you messages. If you choose to forward this address to a non-IU account (e.g., Gmail, Hotmail, Yahoo!), the UITS Support Center will not be able to help you with problems concerning that account. More importantly, if this forwarding fails for any reason, you may miss important official communications sent to your IU address for which you are still responsible.

9. Click Forward email.

Comments/Questions/Corrections