Oncourse CL Messages: Overview

What it does

Messages is a communication tool that allows site participants to communicate using internal course mail. In addition, it supports messaging between groups.

Key concepts

Viewing messages: Unread messages are in bold; viewed messages are marked as read, but you can mark any read message as unread. By default, messages are listed chronologically, but you can select the By Conversation view to display messages in indented threads.

Composing messages: A WYSIWYG (What You See Is What You Get) interface allows rich text, plain text, and HTML editing. You can also add attachments.

Note: Pasting text from Microsoft Word directly into the WYSIWYG editor may result in garbled output, even if the text appears correct in the editor. Instead, to insert formatted text from a Word document, click the Paste from Word icon, place your cursor in the subsequent "Paste from Word" text box, and then press Ctrl-v in Windows, or Cmd-v on a Macintosh, to paste your copied text. Using Ctrl-v (or Cmd-v) to paste is the best method for preserving the formatting of the original Word document. Click OK to add the text to the item you are composing.

Message priority: You can set priority levels for messages to distinguish important messages from others.

Things to consider

• Using Messages, you can send messages to another individual, a select number of individuals, or a select number of groups.
  
  
• If the Send Cc option is enabled, messages you send using this option (checking the box next to Send a copy of this message to recipients' email address(es)) are sent directly to a participant's email address, and are stored in your Sent folder and the recipient's Received folder.

Help documentation

For help documentation about the Messages tool, see Messages.

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