Contact your campus IT Support Center
On this page:
- Overview
- IU Bloomington
- IUPUI
- IU East
- IU Kokomo
- IU Northwest
- IU South Bend
- IU Southeast
- IUPUC
- IU Fort Wayne
Overview
The UITS Support Center provides IT support to all IU campuses. So that Support Center staff can efficiently assist you, be ready to provide details about your problem or question.
- Walk-in support hours:
The hours listed below for walk-in support locations are for periods when classes are in session. Walk-in support hours during campus breaks and between semesters may vary.
- Research computing support:
Research computing support at IU is provided by the Research Technologies division of UITS. To ask a question or get help regarding Research Technologies services, including IU's research supercomputers and research storage systems, and the scientific, statistical, and mathematical applications available on those systems, contact UITS Research Technologies. For service-specific support contact information, see Research computing support at IU.
- Duo tokens:
Duo tokens are available only at the Wells Library (Bloomington) and ICTC 126 (IUPUI) locations.
Bloomington
Contact
- Winter break hours:
- Sunday, December 24 at 5pm until Tuesday, December 26 at 7:59am: Closed
- Sunday, December 31 at 5pm until Tuesday, January 2 at 7:59am: Closed
With the exception of special holiday hours, phone, email, and chat support is available 24/7. During closings, phone calls will route to the UITS Contact Center for an answering service.
Chat: https://ithelplive.iu.edu/
Phone: 812-855-6789
Email: ithelp@iu.edu
Online: Knowledge Base
Walk-in support
Walk-in support at the Herman B Wells Library (fourth floor of the West Tower) is available:
- Normal hours:
- Monday-Wednesday: 8am-11:30pm
- Thursday: 8am-8pm
- Friday: 8am-7:30pm
- Saturday: Noon-5:30pm
- Sunday: 11:15am-11:30pm
- Winter break hours:
- Saturday, December 16 through Sunday, December 17: 1:15pm-4:30pm
- Monday, December 18 through Friday, December 22: 8:30am-4:30pm
- Saturday, December 23: 1:15pm-4:30pm
- Sunday, December 24 through Monday, January 1: Closed
- Tuesday, January 2 through Friday, January 5: 8:30am-4:30pm
- Saturday, January 6: 1:15pm-4:30pm
- Sunday, January 7: 11:15am-7:30pm
- Monday, January 8: Resume normal hours
IUPUI
Contact
With the exception of special holiday hours, phone, email, and chat support is available 24/7. During closings, phone calls will route to the UITS Contact Center for an answering service.
Chat: https://ithelplive.iu.edu/
Phone: 317-274-4357
Email: ithelp@iu.edu
Online: Knowledge Base
Walk-in support
Walk-in support is available at ICTC 126 and the Campus Center Information Desk.
ICTC 126
- Normal hours:
- Monday-Thursday: 8am-8pm
- Friday: 8am-5pm
- Saturday: 9am-3pm
- Sunday: Noon-4pm
- Winter break hours:
- Saturday, December 16: 10am-2pm
- Sunday, December 17: 12pm-4pm
- Monday, December 18 through Friday, December 22: 8am-5pm
- Saturday, December 23: 10am-2pm
- Sunday, December 24 through Monday, January 1: Closed
- Tuesday, January 2 through Friday, January 5: 8am-5pm
- Saturday, January 6: 10am-2pm
- Sunday, January 7: Resume normal hours
Campus Center Information Desk
- Normal hours:
- Monday-Friday: 10am-4pm
- Saturday-Sunday: Closed
- Winter break hours:
- Saturday, December 16 through Sunday, January 7: Closed
- Monday, January 8: Resume normal hours
IU East
Contact
With the exception of special holiday hours, phone, email, and chat support is available 24/7. During closings, phone calls will route to the UITS Contact Center for an answering service.
IU East IT Help & Training
Phone: 765-973-8375
Email: iueitsup@iue.edu
Walk-in support
Walk-in support is available at Hayes Hall 169:
- Normal hours:
- Monday-Thursday: 8am-7pm
- Friday: 8am-5pm
- Saturday-Sunday: Closed
- Winter break hours:
- Monday, December 18 through Friday, December 22: 8am-5pm
- Saturday, December 23 through Monday, January 1: Closed
- Tuesday, January 2 through Friday, January 5: 8am-5pm
- Saturday, January 6 through Sunday, January 7: Closed
- Tuesday, January 8: Resume normal hours
IU Kokomo
Contact
With the exception of special holiday hours, phone, email, and chat support is available 24/7. During closings, phone calls will route to the UITS Contact Center for an answering service.
IU Kokomo Help Desk
Chat: https://ithelplive.iu.edu/
Phone: 765-455-9315
Email: kohelp@iu.edu
Walk-in support
Walk-in support is available at Library (KA) 127:
- Normal hours:
- Monday-Thursday: 8am-7pm
- Friday: 8am-5pm
- Saturday-Sunday: Closed
- Winter break hours:
- Monday, December 18 through Friday, December 22: Phone support only, 8am-5pm
- Saturday, December 23 through Monday, January 1: Closed
- Tuesday, January 2: Resume normal hours
IU Northwest
Contact
With the exception of special holiday hours, phone, email, and chat support is available 24/7. During closings, phone calls will route to the UITS Contact Center for an answering service.
IU Northwest IT Support Center
Chat: https://ithelplive.iu.edu/
Phone: 219-981-4357
Email: iunhelp@iun.edu
Online: Request IT Service
Walk-in support
Walk-in support is available at Marram Hall 101:
- Normal hours:
- Monday-Friday: 8am-5pm
- Saturday-Sunday: Closed
- Winter break hours:
- Saturday, December 23 through Monday, January 1: Closed
- Tuesday, January 2: Resume normal hours
IU South Bend
Contact
With the exception of special holiday hours, phone, email, and chat support is available 24/7. During closings, phone calls will route to the UITS Contact Center for an answering service.
IU South Bend IT Support Center
Phone: 574-520-5555
Email: helpdesk@iusb.edu
Walk-in support
Walk-in support is available at Education & Arts (EA) 1109:
- Normal hours:
- Monday-Thursday: 8am-6pm
- Friday: 8am-5pm
- Saturday-Sunday: Closed
- Winter break hours:
- Monday, December 18 through Friday, December 22: 8am-5pm
- Saturday, December 23 through Monday, January 1: Closed
- Tuesday, January 2 through Friday, January 5: 8m-5pm
- Saturday, January 6: 10am-2pm
- Sunday, January 7: Closed
- Monday, January 8: Resume normal hours
IU Southeast
Contact
With the exception of special holiday hours, phone, email, and chat support is available 24/7. During closings, phone calls will route to the UITS Contact Center for an answering service.
IU Southeast Technology Services
Phone: 812-941-2447
Email: helpdesk@ius.edu
Online: Request IT service
Walk-in support
Walk-in support is available at the Support Center Front Desk, US 212:
- Normal hours:
- Monday-Friday: 8am-5pm
- Saturday-Sunday: Closed
- Winter break hours:
- Saturday, December 23 through Monday, January 1: Closed
- Tuesday, January 2: Resume normal hours
IUPUC
Contact
With the exception of special holiday hours, phone, email, and chat support is available 24/7. During closings, phone calls will route to the UITS Contact Center for an answering service.
IUPUC Information Technology
Phone: 812-375-7555
Email: coithelp@iupuc.edu
Walk-in support
Walk-in support is available at Learning Center (LC) 1507:
- Normal hours:
- Monday-Friday: 8am-5pm
- Saturday-Sunday: Closed
- Winter break hours:
- Saturday, December 23 through Monday, January 1: Closed
- Tuesday, January 2: Resume normal hours
IU Fort Wayne
- Faculty and staff: Contact About Health Technology Services (HTS) Phone Support.
- Students: Contact the UITS Support Center at IUB or IUPUI.
This is document abxl in the Knowledge Base.
Last modified on 2023-12-06 11:46:14.